From the get go, Peter and Shutterflex were on the front foot, meeting me on the weekend to initially demonstrate the product, taking me through the engineering and giving me great confidence in the performance of the product. Then coming to Melbourne to inspect the site before talking technical with the builders and providing a quote.
On acceptance, a schedule was produced, agreed to by all parties and Shutterflex delivered – to the letter. The product was packed professionally and arrived in perfect condition. The installation team were highly skilled, had all the right equipment, arrived at the appointed time and were straight to work. In fact, they had completed their installation almost a day earlier than anticipated – and rather than just pack up and leave, they took extra time testing and checking tolerances and signing off.
I could not be happier with the production or the outcome. We use the screens daily and they operate faultlessly. I can confidently recommend both the product and the company.
Ross Goodman, General Manager, Publicity Works, 2012